AS02 - Administration Assistant

Randstad have partnered with a reputable State Government Department and are seeking highly dedicated customer service officers. The role requires exceptional data accuracy combined with professional client engagement.

Key Responsibilities

• High volume data entry
• First point of contact for client enquiries via telephone, email
• Manage and update database records using multiple systems and procedures
• Resolve and escalate complex client matters
• Maintain strict confidentiality of client information

To be successful, you will possess the following:

• Proven experience in a similar high-volume administrative role with a focus on data entry and customer service.
• Customer Service skills, including the proven ability to be an excellent communicator on the telephone, engaging with a diverse range of customers.
• Demonstrated proficiency with database management systems and Microsoft Excel.
• Strong organisational skills with the ability to prioritise tasks and meet deadlines
• Must hold a valid NPC (National Police Check)
• Available to work Monday to Friday 9am - 5pm.

How to apply:

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.